Systems/Network Engineer


Located in Chicago’s River North area, Level Ex’s fast-growing game studio is transforming the way surgeons hone their skills by practicing high-risk surgeries with the latest medical devices in our industry-leading mobile, AR, and VR titles.

Our games are built using state-of-the-art graphics and physics tech, and deploy an arsenal of well-designed game mechanics to capture the thrill and challenge of performing real surgery. These games increase dramatically in difficulty as the player progresses, and are carefully crafted with professional level design, compulsion loops, flow channels, and deliberate gameplay balance. Backed by a mature art pipeline and latest-gen engine tech, we’re able to recreate surgery with spectacular realism.

Our engine has earned the trust of the country’s leading physicians; plus, we’ve custom-built GPU-based real-time fluids, tissue shading, and soft-body systems that enable a wide range of new game mechanics in mobile and VR. Our team unites award-winning game designers, developers, and artists with industry-leading surgeons, all passionate about using game design approaches to keep doctors across the world performing at the top of their game.

We’re looking for a smart, tech-savvy Systems/Network Engineer person to join our team.

 

What You’ll Be Doing with Us  

  • Troubleshoot hardware and software issues in-person, remotely and via phone

  • Order, maintain and setup computers for new employees, including Windows Disk Imaging tasks

  • Maintain connectivity for Local Area Network (LAN), VPN, user accounts, profiles, file sharing, access privileges, printers, and A/V hardware

  • Setup Virtualization Host for internal IT needs (Development Servers, FileShare, Virtual Build Bots, etc.)

  • Setup and maintain a simple IT ticket system for tracking work orders

  • Work closely with our hardware and software vendors, escalate quickly if there’s an issue

  • Organize roll outs of hardware and software to existing employees

  • Setup procedures and safeguards for remote employees and contractors

  • Organize all software and licenses, along with tracking and logging VR equipment

  • Maintain a backlog of extra hardware, along with inventory of all peripheral hardware

 

Who We Want To Meet

  • 4+ years hands-on experience on a small- to medium-sized network of servers, desktop systems, and communication devices

  • Bachelor degree or equivalent experience in the field of computer science, information systems or related field

  • Hands-on experience supporting a variety of Microsoft Windows 10 and Mac OS X computers

  • Experience using Google G Suite (Gmail, Calendar, Drive, etc.)

  • Experience with video conference solutions

  • Excellent communication (spoken and written), IT support, organizational, and time management skills

 

Bonus Points For

  • Familiarity with VR hardware

  • Experience with version control solutions, ideally Perforce

 

How We Make You Happy

  • Competitive salary

  • Paid vacation, sick days, and holidays

  • Medical, dental and vision benefits

  • 401k plan with matching, flex spending account, and commuter benefits

  • Unlimited cold brew coffee, beer, and tasty snacks

  • Flexible, reasonable work schedules in a team-focused environment

 

Interested?  

For the fastest consideration please send us your resume along with a cover letter detailing why you’re a fit for this role using the “Apply” button at the top. We look forward to hearing from you and exploring the possibilities.

 

Candidates must be authorized to work and accept new employment in the U.S.

No Agencies/Recruiters please